Welcome Back To The Gemba!
CHAPTER 2: EVERYBODY, EVERY DAY
The next challenge is to introduce to every team in your organization two basic tools:
With these two basic tools in place, you can have a deeper discussions with your teams in terms of observation and analysis to explore "why?", open minds and support try-and-see. These simple tools can be started by every team leader with minimal support and if established wall-to-wall in your organization, become the foundations of a common language of kaizen - step by step improvement.